Step By Step Store Build Webinar
THE GRIND TIME MEDIA
This agreement shall commence on the commencement date (Data of purchase) & will continue in force for the initial Term of which the work is completed for the services agreed and/or purchased under this contract following contract timeline. Upon expiry of the initial term, this agreement & its provisions will continue in force for the subsequent term(s), unless either party agrees otherwise under the "termination procedure".
Upon the expiry of the initial term, the service becomes a pay-as-you-go service to which our current cancellation policy applies. Any services deemed not to be a pay-as-you-go service including those services which shall be performed within the initial term, as defined above, shall be terminated in accordance with the termination provisions herein.
In this agreement, the "Purchaser" of services agrees to the following terms & conditions of The Grind Time Media and agrees to the legally binding agreement. At any stage, it is the duty of the "Purchaser" to remain in communication with The Grind Time Media to ensure project deliverables are provided within the timeframe specified on each service listing. It is the duty of the "Purchaser" to provide all the resources required to fulfil the services purchased on the dates specified during our onboarding call. This includes, but is not limited to, logo, fonts, colours, branding, images, descriptions, links, domain, GDPR certifications (If applicable), business information, bio & any other information to carry out the services purchased.
The Grind Time Media hold the right to perform the requested services promptly (See service timelines below for more information). At any stage, The Grind Time Media can not be held liable for missed key dates if resources have not been provided at the time specified during onboarding. Both parties must maintain communication throughout the agreement term (See communications for more details). Failure to comply with these terms & conditions will result in the agreement being terminated where you will still be accountable for the price of the services purchased.
After any service has been purchased, The Grind Time Media will call/email within 48-hours to walk through onboarding for your selected service. This will include the resources required to carry out the services, timelines specified such as completion dates, payment dates & walkthrough the way they work in order to complete the services purchased. Onboarding, will take 15-20 minutes to complete & is inclusive of the services purchased.
Each service provided under The Grind Time Media has its own timeframe specified on the service listing. When purchasing any service, you agree to the terms outlined in the service description. The Grind Time Media can not be held liable for any missed key dates specified if resources or notice have not been provided on time. You must ensure plenty of notice is provided of key dates so that each service can be provided efficiently. Please refer to the service listing on the store for exact information.
Throughout the agreement, both parties must adhere to the deadline dates outlined during the onboarding call. The Grind Time Media will not be held liable for missed deadline dates if resources have not been provided for the services purchased. The Grind Time Media will allow you to pause your services for a maximum of 21-days providing written notice is given. After 21-days & throughout the remaining agreement, you will be unable to pause for a further 21-days. Failure to return to the services purchased after this date, the agreement will be terminated, where funds will be kept in full & services will not be carried out.
The Grind Time Media requires the purchaser to provide resources to carry out the services purchased. The purchaser must provide the resources at the time specified during the onboarding call to ensure all key dates are maintained. Failure to provide the resources on the dates outlined will result in the project deliverables being postponed for a maximum of 21 days, during which time services will cease until the information is retrieved. Failure to retrieve the information after 21-days will result in the agreement being terminated.
Failure to provide resources more than twice will result in a penalty fee of £24.99. Failure to provide resources three times will result in the termination being cancelled where you will be liable to cover the cost of the services purchased & penalty fee.
The Grind Time Media are only responsible for the services purchased & will only deliver the services outlined on each service listed on The Grind Time Media store. Any additional work determined outside the purchase will be at an additional cost of £49.99 per hour. Should the purchaser require any additional services not listed on our site, they should book a discovery call to see if The Grind Time Media can provide the services required. Should you have any questions relating to the services you purchased, please contact us at Accounts@Grindtimemedia.co.uk.
The Grind Time Media offer product uploads as a service to help customers kickstart their online store. The Grind Time Media will only upload a maximum of 249 products per client, per month. This will involve you as our client to provide us with the information we need to upload products. This includes titles, descriptions, photos, price, compare price, weight (If Applicable), variants for sizes, vendors, collections & any other information required. Information not provided will not be added & will need to be added at a later date by you. All products can have a maximum of 3 photos uploaded by us.
During the agreement, it's important to maintain communications throughout to ensure services can be provided efficiently & on time. The Grind Time Media can not take responsibility for missed key dates, such as email campaigns, store build & any other service if communications have not been kept by the purchaser. Failure to not communicate within 7 days will result in all services being put on hold until communications are made. Failure to respond within 21 days, will result in all services purchased to date to cease with immediate effect, where all funds paid to date will be kept in full & no future services to be carried out.
The Grind Time Media will communicate weekly if not more with the purchaser with updates on services purchased. All communications are to be made through Accounts@Grindtimemedia.co.uk, referencing your latest order number. The Grind Time Media office hours are Monday to Friday between the hours of 09:00 AM & 17:00 PM. No communications regarding services are to be made elsewhere, to ensure clarity is maintained.
The Grind Time Media do not take responsibility for GDPR compliance for the services purchased. It is the responsibility of the purchaser to ensure all GDPR compliance is maintained & that The Grind Time Media is indemnified from any disputes regarding GDPR compliance within your business.
The Grind Time Media do not take responsibility for any form of copyright infringement. This includes certifying work, copying & pasting photos by request or any other form of breach within this law. Therefore, the purchaser agrees The Grind Time Media is indemnified at all times.
At all times the purchaser must ensure all business details is provided. This includes but is not limited to Director Name, Company Name, Business Number, Second Contact Number, Email Address & Company Address. This information will not be shared & will be kept on file for the term of the agreement & can be requested to be removed 3-months after the agreement is terminated.
All email marketing services are based on Shopify emails, Privvy or Klaviyo. Before purchasing, please ensure you are happy to move forwards using these platforms to host all email marketing services. You must ensure your set up the applicable platform and allow us access through Shopify to carry out the work. If you are using Wix or other hosting platforms, please invite us as a staff member directly to the email platform to ensure we can carry out the work to hand. If you have purchased the services accepting the terms & conditions, please see the cooling-off period or cancellation period should you wish not to continue.
WHAT WE DON'T COVER:
By making a purchase, you must understand the services we provide & the platforms we use. We can issue a full refund for services purchased by error. It's your responsibility to understand the terms & conditions. We as an agency, focus on businesses wanting to start an eCommerce store, wanting to grow their current business or learning more about the online World. This is typically for product-based businesses. We do not in any shape or form, specialise in any type of code, Wix build, WooCommerce Builds, Landing pages or anything else not displayed on our site. Please ensure before making a purchase, you understand the requirements of your selected service.
All services sold by The Grind Time Media are based on Shopify or are built around the Shopify Platform. The Grind Time Media is registered with Shopify Partners but does not work for, with or is part of Shopify directly & therefore is not in control of monthly payments, errors with the platform or any arising issues around Shopify. The purchaser must research the applicable plan they require for Shopify before purchasing any services. For the UK, the basic Shopify Plan starts from £19.00 + VAT per month. All plans are subject to change. Each month a successful payment goes through, from our referral. The Grind Time Media do take a monthly commission.
SHOPIFY & THIRD-PARTY ACCESS:
The Grind Time Media require access to your Shopify Store as well as any other Third-party app to complete the services purchased. After the onboarding call, a request will be sent to access all the relevant apps to carry out the work. The purchaser must accept our request within the same deadline as part of the resources required (See Resources for more information). Once the agreement is terminated, The Grind Time Media will show you how to remove our access to all platforms.
At no time throughout the agreement will The Grind Time Media be able to access any payout dates or bank details. The Grind Time Media will use the Shopify Partners dashboard to access the store. At no stage, during the agreement or after, can The Grind Time Media take responsibility for any issues that occurred within Shopify or other Third-party apps. The purchaser must continue to use Shopify support or app support to find the applicable solution to any arising errors.
At any stage during the agreement, The Grind Time Media is removed. All services will stop with immediate effect & the contract will be terminated. Once the contract comes to an end, The Grind Time Media should be removed from all access to your store unless specified otherwise.
Project deliverables are tested on functionality & abilities on all major online search engines such as Google, Safari & Firefox for compatibility. The Grind Time Media, can not take responsibility for project functionality on any search engines & request you to contact the search engine provider should anything be wrong.
Any services carried out by The Grind Time Media may show different on various screens size & types. This includes a website or email visuals, colours & text. It is not The Grind Time Media responsibility for the looks of any services provided that may show different on various screens.
ERROR REVIEW & REVISIONS:
The Grind Time Media is not responsible for paying for any costs of outside paid assets. This includes, but is not limited to, hosting, domain, GDPR, SSL certificates, third-party apps, images, content, premium fonts, monthly subscriptions, transaction fees & any other outside costs past, present & future. It is your responsibility to understand the prices of each paid asset.
Once the project is deemed complete & has been signed off, The Grind Time Media will transfer store ownership. This is when you will be required to start paying for Shopify & set up payment terminals. Full guidance will be provided. During the transfer process, The Grind Time Media will not be able to access the store until the monthly Direct Debit is set up & can not take responsibility if the owner decides to set up the store or not.
EXCLUSIVE DESIGN CREDIT:
The Grind Time Media hold the right to apply "Powered By The Grind Time Media" on the footer of all services purchased. This includes Branded Shopify Store Build & all email marketing content. To remove "Powered By The Grind Time Media" a fee of £149.99 applies for store designs & £24.99 applies per email. A fee of £249.99 can be made to remove all credits past, present & future. Should design credits be removed at any stage without consent, a fee of £249.99 will automatically be applied.
All payments for services are paid upfront to The Grind Time Media using the online store to select the preferred services. At all times, The Grind Time Media do not take responsibility for any misunderstanding of the services purchased & is the duty of the purchaser to understand the services they have selected.
At times, a payment plan is in place to help businesses spread the cost of services. Should any payment not be paid on the due date, a late payment fee of £9.99 will be applied, with a further request to retrieve funds will be sent over a 7-day window. Failure to make payment within 7-days a daily fee of £4.99 will be applied for a maximum of 45-days. After 45-days, we will seek to escalate matters with our legal team, of which you will be liable to cover the costs of both late payment fees & remaining service costs. At any stage payment is not made, all services will be placed on hold until contact is made. Should you have any questions about your payments, please email firstname.lastname@example.org.
50% of the total cost for services is classed as a non-refundable deposit to cover the cost of admin, team briefings, project planning, resources, onboarding & booking dates. Branded Shopify Store Builds is classed as a 25% non-refundable deposit. You are liable for the total price within the purchase, should you wish to continue or not. You are always liable to cover the cost of services received.
COOLING OF PERIOD:
You are entitled to a 14-days cooling of the period should you wish to cancel the ervices purchased. You will be entitled to a refund of money paid, minus any deposits for services on the understanding no work has been provided. If work has been carried out within the 14-day cooling-off period, The Grind Time Media will calculate the amount needed to be kept to cover the cost of expenses & will refund you the remaining funds should any be owed. All refunds will be in your account within 21-28 working days of acceptance of cancellation.
At any stage you wish to cancel the services purchased, you can do so by contact us at email@example.com. At all times you will be liable to cover the cost of services in full should you wish to cancel outside your 14-days cooling off period. At any stage you need to place your account on hold, we can do so for a maximum of 21 working days for a fee of £49.99.
When opening an account with The Grind Time Media, you accept the following Terms & Conditions. From the date of purchase, your account will be active for exactly one (1) year to use the funds within your account on selected services. The services that are not included in the account are (Product Uploads/The Grind Time Membership & Grind Time Accounts). Once purchased, an email will be sent within 24 hours containing your unique discount code for the use of the purchaser only. This code is also valid for one (1) year from the purchase date unless specified elsewhere on the product page.
Should an account be opened with The Grind Time Media, you are entitled to a 14-day cooling-off period as applied for all service-based products. Masterclasses & Memberships are non-refundable. Should you change your mind & wish to cancel within the 14-day cooling-off period, however, you will be requested to cover the cost of any services provided at their original price, not at its discounted price which would have been calculated upon opening an account.
At any time your unique discount code is shared with another company or business, your code will be deactivated & the person borrowing the code will be liable to pay for the services in full whether they decide to continue or not.
At any stage The Grind Time Media has a change in price whether it's increased or decreased, you will still be required to pay for the price of goods at the present day. After your account expires, any funds left over will be kept in full & we do not take responsibility to refund any money left on the account. Once the account is cleared, please pay as you go using your unique discount code until it expires. Once your code expires, please renew your account. All terms & conditions must still be followed & are applied whether you open an account or not.
By completing this purchase, you agree to our accounts terms & conditions.
The Grind Time Media will do everything within its power to carry out the services purchased, but can not accept liability for the success of the business directly, indirectly, or consequently. This includes, but is not limited to sales, revenue, traffic & legalities such as GDPR. The Grind Time Media will not take responsibility for any future changes to the services once the work is completed. Once work is completed, it is the responsibility of the business owner to make applicable changes.
By purchasing from The Grind Time Media, you are legally bound to the terms & conditions of services. This agreement can not be renewed at any stage. If one part of the agreement becomes invalid for the unenforceable, the remaining stays in full force. By not complying with the agreement, you acknowledge all services will cease with immediate effect & further action will be taken if necessary. By completing your purchase, you agree to all our terms & conditions outlined.
OVERVIEW: Take the power of creation into your own hands. Thought you would never be able to build your perfect eCommerce store on Shopify? Our Step-by-Step Webinar is the solution.
From our years of experience, we have built hundreds of Shopify Stores and now we want to share a 2-hour webinar to teach you exactly how you can too.
FINAL RESULT: Your store will look like a branded store, waiting for products to be uploaded, containing the following pages and features;
DURATION: Approx. 120 minutes.
RESOURCES NEEDED: 20X Collections (Up to) | 10X Images | Logo's | Brand Colours | Example Product
REQUIRED PLATFORM: Shopify
NEXT WEBINAR DATE: September 27, 2022, 07:00PM until 09:00PM
NEXT STEPS: We will be in contact 7 days before the booking date with more information, including links, resources, and more.
Once service is purchased, we will be in contact within the next 48 hours to discuss the resources required to carry out the selected services & key dates we believe we will be complete.
The onboarding call will take 10-15 minutes. Should there be a time you know you are not available, please specify in the notes upon checkout. After onboarding, the work will be carried out & complete within the time frame specified.
We pride ourselves on specialising in selected services & want to ensure you purchase the right service.
All store designs are hosted & built on Shopify only. All email marketing services are based on Shopify emails, Privvy & Klaviyo.
Please see the service agreement for more information. Click here.